Policies, Procedures & Promises

ARRIVE EARLY

Aim to arrive 15 minutes before class is scheduled to start; this gives you time to relax, breathe, and settle in. If you are new to our studio, please arrive 15 minutes prior to your first class. This will give you an opportunity to express any concerns with your instructor, time to set up for your class, and have an overall better first experience. Out of respect and consideration for fellow students and instructors, late arrivals will not be able to enter classes that have already begun.

LOCKED DOORS POLICY

To ensure that classes run smoothly and to maintain a calm, distraction-free environment for all participants, the doors will be locked 10 minutes after class begins. This helps the class remain focused, allowing everyone to immerse themselves in the practice without interruptions. Please plan ahead to ensure timely arrival, and if you cannot make it to class, kindly let us know as early as possible so we can adjust accordingly.

BE PREPARED

Hood Healers PHL does provide mat rentals, but due to limited supply, we suggest bringing your own. For safety reasons, each student must have a mat to practice. Other class essentials include a water bottle and comfortable, class-appropriate clothing.

REFUNDS & TRANSFER POLICY

No refunds.

One transfer is allowed. Please email to request.